App Development and Server
Maintenance Post Support Tire
Ongoing post-development support for the website. Choose the tier that fits your needs — every feature below is included as described.
Basic
Essential upkeep & reactive fixes
$___ / month
Recommended
Advanced
Proactive maintenance, priority & fast response
$___ / month
| Support Feature | Basic $___ / month | Advanced $___ / month |
|---|---|---|
| WordPress | ||
| Core & Plugin Updates | Monthly | Bi-weekly + compatibility checks |
| Multisite & Lab Support | Basic issues and configuration | Advanced multisite & cross-site troubleshooting |
| Forms Maintenance | Basic fixes | Advanced troubleshooting & integration support |
| Development | ||
| Theme, Gutenberg & Frontend | Minor bug fixes* | Full maintenance, debugging & improvements |
| Custom Code & Backend | Minor bug fixes* | Advanced debugging & maintenance |
| Database / Content Issues | Basic investigation | Advanced troubleshooting & data fixes |
| Existing APIs / Integrations | — | Maintenance & troubleshooting |
| Database Optimization | Every two months | Regularly |
| Performance & Accessibility | Basic fixes / monthly review | Regular optimization & WCAG-related fixes |
| New Features / Major Development | — | Separately estimated |
| SEO | ||
| Technical SEO Monitoring | Monthly | Weekly |
| Redirects, Broken Links & Indexing | Basic fixes | Proactive monitoring & fixes |
| Sitemap / Robots.txt | Fix when required | Proactive maintenance |
| New SEO Analysis & Optimization | — | ✓ Included |
| Schema / Structured Data | — | Monitoring & fixes |
| Search Console & Release Validation | — | ✓ Included |
| Server / DevOps | ||
| Deployment Support | Standard support | Priority troubleshooting & rollback support |
| Application Logs / Errors | When issue is reported | Proactive critical-error review and regular monitoring |
| Database Backup for Security | Weekly external database backup | Daily external database backup + restore support |
| Environment / Restore Support | — | ✓ Included |
| Support & Response | ||
| Standard Response Time | Within 24 business hours | Within 1–4 hours |
| Critical / Emergency Support | ✓ Included | Maximum 20 minutes for critical issues |
| Monthly Technical Report | — | ✓ Included |
| Monthly Price | $___ / month | $___ / month |
Minor bug fixes*
Minor fixes are small corrections to existing functionality that normally require up to 2 developer hours to investigate, implement and test. Examples include small styling or responsive fixes, fixing an existing Gutenberg block, minor WordPress/plugin configuration issues, broken links or redirects, small form issues, minor PHP/JavaScript errors, and small accessibility corrections. Minor fixes do not include new features, new blocks, major redesigns, new integrations, architecture changes, complex multisite changes, or other significant development work; these are handled under Advanced support or estimated separately.